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Our Customers Reviews
(1) The time it took to complete the work on your vehicle? Percent Response
Very Satisfied 96.8% 60
Somewhat Satisfied 9.7% 1
Satisfied 1.6% 1
Somewhat Dissatisfied 0.0% 0
Very Dissatisfied 0.0% 0
Very Satisfied 96.8% 60
Somewhat Satisfied 9.7% 1
Satisfied 1.6% 1
Somewhat Dissatisfied 0.0% 0
Very Dissatisfied 0.0% 0
(2) The professionalism and friendliness of our staff? Percent Response
Very Satisfied 98.4% 61
Somewhat Satisfied 0.0% 0
Satisfied 1.6% 1
Somewhat Dissatisfied 0.0% 0
Very Dissatisfied 0.0% 0
Very Satisfied 98.4% 61
Somewhat Satisfied 0.0% 0
Satisfied 1.6% 1
Somewhat Dissatisfied 0.0% 0
Very Dissatisfied 0.0% 0
(3) The quality of our work? Percent Response
Very Satisfied 98.4% 61
Somewhat Satisfied 1.6% 1
Satisfied 0.0% 0 Somewhat Dissatisfied 0.0% 0
Very Dissatisfied 0.0% 0
Very Satisfied 98.4% 61
Somewhat Satisfied 1.6% 1
Satisfied 0.0% 0 Somewhat Dissatisfied 0.0% 0
Very Dissatisfied 0.0% 0
(4) The appearance of our shop? Percent Response
Very Satisfied 88.7% 55
Somewhat Satisfied 9.7% 6
Satisfied 1.6% 1
Somewhat Dissatisfied 0.0% 0
Very Dissatisfied 0.0% 0
Very Satisfied 88.7% 55
Somewhat Satisfied 9.7% 6
Satisfied 1.6% 1
Somewhat Dissatisfied 0.0% 0
Very Dissatisfied 0.0% 0
(5) The accuracy of our estimate? Percent Response
Very Satisfied 96.8% 60
Somewhat Satisfied 0.0% 0
Satisfied 3.2% 2
Somewhat Dissatisfied 0.0% 0
Very Dissatisfied 0.0% 0
Very Satisfied 96.8% 60
Somewhat Satisfied 0.0% 0
Satisfied 3.2% 2
Somewhat Dissatisfied 0.0% 0
Very Dissatisfied 0.0% 0
(6) The overall value you received? Percent Response
Very Satisfied 98.4% 60
Somewhat Satisfied 3.2% 2
Satisfied 0.0% 0
Somewhat Dissatisfied 0.0% 0
Very Dissatisfied 0.0% 0
Very Satisfied 98.4% 60
Somewhat Satisfied 3.2% 2
Satisfied 0.0% 0
Somewhat Dissatisfied 0.0% 0
Very Dissatisfied 0.0% 0
(7) Would you recommend us to a friend? Percent Response
Very Satisfied 100.0% 62
Somewhat Satisfied 0.0% 0
Satisfied 1.6% 0
Somewhat Dissatisfied 0.0% 0
Very Dissatisfied 0.0% 0
Very Satisfied 100.0% 62
Somewhat Satisfied 0.0% 0
Satisfied 1.6% 0
Somewhat Dissatisfied 0.0% 0
Very Dissatisfied 0.0% 0
Here's what are customers have been saying about us!
(1) As always Great! service. Tue, Nov 25, 2014 12:17 PM
(2) very good service. Tue, Oct 28, 2014 5:57 PM
(3) Consistent, professional, timely, with upfront & reasonable estimates for services.
Thu, Sep 25, 2014 5:10 PM
Thu, Sep 25, 2014 5:10 PM
(4) Have been taking my '08 Toyota Highlander to Greg Ondus for years. He's taken very good care of the vehicle. I receive no nonsense, no sales pitch, no surprise, affordable professional service every time. Sun, Aug 31, 2014 7:36 PM
(5) very clean and organized shop. friendly staff. Wed, Jul 30, 2014 3:30 PM
(6) I wouldn't take my car for service anywhere else. Mon, Jun 23, 2014 11:48 AM
(7) I continually receive great service! Wed, Jun 18, 2014 7:46 AM
(8) Service was done in a timely mannerWed, May 28, 2014 7:19 PM
(9) Very impressed with Greg"s professionalism. Also impressed with Christine when she called to give me the estimate for the repairs on my vehicle. Thu, Mar 20, 2014 3:59 AM
(10) Nice Job Greg- I appreciate your professionalism and trust the work you do on my car.Mon, Feb 24, 2014 7:07 PM
(11) wonderful friendly experience. Sun, Feb 16, 2014 6:32 PM
(12) Great customer service, very accommodating. Sun, Feb 9, 2014 4:53 PM
(13) I always receive great service ! Sat, Feb 8, 2014 4:17 PM
(14) Always feel very confident in taking my vehicle to Ondus Automotive...only repairs that are required will be done. Wed, Jan 22, 2014 12:32 PM
(15) We appreciate the honesty and high quality of work you do. Your expertise and knowledge are priceless. Sat, Jan 18, 2014 2:51 PM
(16) Good job, Greg! The new tires have performed well so far. Tue, Jan 14, 2014 10:43 AM
(17) I was very pleased with the pleasant staff and the accurate estimate. Mon, Dec 16, 2013 9:45 PM
(18) greg always diagnosis the problem with out a lot of extra charges like some other places do. Fri, Oct 25, 2013 1:38 PM
(19) Great service, both office and shop. Highly recommend to my friends. Sat, Sep 28, 2013 4:34 PM
(20) It is worth the drive from Elyria to get a service job I can always depend on. Support local businesses! Thu, Sep 19, 2013 5:26 PM
(21) very good at informing customer of need for further work in the futureWed, Sep 4, 2013 10:51 AM
(22) Computer emergency from storm almost delayed pick up of car, but a resolution was reached. Sat, Jul 6, 2013 3:53 PM
(23) Greg knows how to fix any problem Wed, Sep 4, 2013 10:49 AM
(24) Always a pleasure to do business with you. Fri, Aug 30, 2013 7:11 PMA
(25) FYI, my low tire light came on after I got home....we filled the tire but I don't know if this is related to the tire rotation? Wed, Aug 28, 2013 6:06 AM
(26) Quick and reliable service at a reasonable price Tue, Aug 27, 2013 7:19 AM
(27) DONE IN TIMELY MANNER Mon, Aug 5, 2013 5:34 AM
(28) Always great service at reasonable prices! Fri, Jul 26, 2013 6:25 PM
(29) My car was well taken care of. Wed, Jul 10, 2013 8:11 AM
(30) I never had a problem and been dealing there since1993 Mon, Jul 8, 2013 2:59 PM
(31) Computer emergency from storm almost delayed pick up of car, but a resolution was reached. Sat, Jul 6, 2013 3:53 PM
(32) Not only would we recommend you, but we often do. We've always been pleased with your work. Tue, Jun 11, 2013 8:01 AM
(33) VERY PLEASED. WOULDN'T TAKE MY VEHICLE ANYWHERE ELSE .Wed, May 15, 2013 8:41 PM
(34) Did not ask for an estimate, but was very satisfied with the price of service, Tue, May 7, 2013 8:20 AM
(35) Great Service as always! Tue, Jun 4, 2013 8:15 AM
(36) Did good work on my car Thu, Mar 28, 2013 8:55 AM
(37) Greg is very honest and fair ! Always satisfied !! I would never go anywhere else. : ) Wed, Mar 27, 2013 6:15 PM
(38) am always pleased with the work done at Ondus. I am never pressured into something I don't need and I appreciate this quality! Sat, Mar 23, 2013 12:17 AM
(39) I am never pressured into something I don't need and I appreciate this quality! Sat, Mar 23, 2013 12:17 AM
(40) It appeared that everyone working at Ondus Auto Service had a mother and they did not refer to them as:"This is my sister and my mother". Sat, Mar 16, 2013 6:20 AM
(41) I have been bringing my car to your shop for over 2 years now and have always been satisfied with the work and customer service !Mon, Jan 28, 2013 2:39 PM
(42) Greg and staff are awesome. They do a great job. Thank you! Fri, Dec 14, 2012 5:49 PM
(43) Would not take my cars anywhere else for service unless it was covered by manufacturers warranty.Fri, Dec 7, 2012 11:44 AM
(44) Christina was very helpful and friendly,knowledgeable. Call backs were timely and questions answered. Overall price value a little high but comparable to other auto places. Thanks again...Ruth Garwood Mon, Nov 5, 2012 1:10 PM
(45) Our older vehicles are gonna keep you in business - seems like there is always a problem but Greg is so good about repairs and costs. Sun, Oct 28, 2012 7:40 PM
(46) WE TAKE OUR AUTO TO ONDUS BECAUSE; Honest, trustworthy,friendly. . and always gives me a fair price. Fri, Oct 26, 2012 3:48 PM
(47) Greg is always honest and up front about the concerns about our vehicles. Sun, Oct 21, 2012 1:09 PM
(48) Quality service and trust are two very important things to me when bringing my car in for maintenance or repairs.I never worry with Ondus I know I'll get an honest estimate and advice, great service and excellent work for my car to keep it safe and running well. Thu, Oct 18, 2012 6:38 PM
(49) Thanks for the great service! Tue, Oct 16, 2012 6:20 PM 6
(50) I was very happy with the quick turn around of the work. Thanks
(51) Very honest. Tells you exactly what is wrong with the vehicle, unlike dealers Wed, Feb 6, 2013 10:23 PM
